Effective date: June 4, 2026
This Privacy Policy describes how Tech Wranglers LLC ("Tech Wranglers," "we," "us," or "our") collects, uses, and protects information when you interact with us, including through our website, by phone, and through our text messaging (SMS) program.
We may collect information you provide directly to us, including your name, business name, mailing address, email address, and telephone (including mobile) number, along with any details you share when requesting service or communicating with us. We may also collect limited technical information automatically when you visit our website, such as your IP address and basic usage data.
We use the information we collect to provide and improve our services, respond to your inquiries, schedule and deliver IT support, send service-related and account notifications, process billing, and, where you have opted in, send text messages as described below.
Our text messaging is conversational and person-to-person. We exchange SMS messages with customers and contacts who have reached out to us or provided their number in the course of doing business — to coordinate remote and on-site IT support, answer questions, or follow up on a request. We do not send marketing texts, and we do not run an automated or bulk messaging program.
We do not sell or rent your personal information. We may share information only with trusted service providers who perform functions on our behalf (such as billing or message delivery) and only to the extent necessary to provide our services, or where required by law. Any such providers are bound to protect your information and may not use it for their own marketing. As stated above, mobile opt-in and SMS consent data are never shared for marketing purposes.
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may opt out of text messages at any time by replying STOP. You may also request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to verified requests as required by applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The effective date above indicates when it was last revised. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Tech Wranglers LLC
5005 W 34th St #104B
Houston, TX 77092
Phone: 832-280-7800
Email: [email protected]